Lime Access: Ride Green. Save Green.
Communities thrive when people are connected. That’s why we’re dedicated to providing sustainable transportation to all, regardless of age, background, income or ability.
Lime Access is our industry-leading affordability program that provides discounted rides to those who qualify. Lime was the first to introduce discounted e-bike and e-scooter rides, starting in 2018, with a goal of breaking down barriers to sustainable transportation to more communities.
To date, we have served over 850,000 trips on Lime Access.
Through our Lime Access program, we are working to make sure everyone in the cities we serve have access to affordable and sustainable transportation. Sometimes getting around can be expensive, and Lime is working to be a solution to the problem.
Join the Lime Access program
How to Apply in the US
To qualify, you simply need to state your reasons for eligibility. These may include, though are not limited to, being unemployed, or receiving support from the government, such as a discounted public transport pass, or universal credit. Please see below for qualifying forms of identification. This information must be correct, and your responses on this form are legally binding.
Valid forms of ID: Includes a state driver's license, state identification card, or US passport.
Proof of enrollment in a public benefits program include:
- SNAP (Supplemental Nutrition Assistance Program)
- Medicaid
- Reduced-rate utility bill (e.g. CARE in California)
- Free or reduced school lunch program (NSLP)
- Reduced transit fare program
- Social security supplemental income
- Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
- Subsidized housing
Your legal name must be displayed on both your ID and proof of public benefits enrollment.
City Specific Qualifications
New York City: Pell Grant Recipients.
Chicago: Persons with disabilities with a valid RTA Ride Free Permit.
San Diego: Persons with Veteran ID Card.
Ogden: Persons with Veteran ID Card, Active Military Card, Military Dependent Card.
Grand Rapids: Student ID.
How to Apply
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Arlington Cleveland Milwaukee Raleigh Atlanta Colorado Springs Minneapolis/St.Paul Sacramento Austin Columbus Nashville Salt Lake City Baltimore Denver New York San Francisco Bloomington Detroit Norfolk, VA San Jose Boise Evansville Oakland Seattle Boulder Grand Rapids Ogden Spokane Carthage, MO Indianapolis Oklahoma City St. Louis Charleston Little Rock Omaha St. Petersburg, FL Charlotte Los Angeles Orlando Tampa Chicago Louisville Phoenix Tulsa Cincinnati Lubbock Portland Washington DC -
Email [email protected].
Sign up to the Lime Access Program
No Smartphone? No Credit Card? No problem.
For riders without a smartphone, please text +1 (888) 495-5014 to unlock an e-bike or e-scooter and follow the prompts.
For riders without a credit card, once qualified for Lime Access, you will receive a PayNearMe payment code. To complete payment:
1. Take your PayNearMe payment code to a participating payment location.
2. Show the payment code to the clerk and pay with cash.
3. Keep your receipt as proof of payment.
For questions about eligibility, pricing and more, contact [email protected].
Partner with Lime
If your nonprofit or community organization would like to work with Lime to increase access to reduced cost transportation, please let us know. Tell us more about your work and a Lime team member will be in touch.
Terms and Conditions
Use of the Lime Access program (Program) is subject to Lime’s standard Terms and Conditions and Privacy Policy, as well as these additional terms:
Lime Access provides reduced fares to eligible riders. Eligibility and discounts may vary by city. To qualify for the Program you will need to submit documentation, per the requirements below, demonstrating eligibility. Eligibility for the Program may be subject to review by Lime on an annual basis.
Your access to the reduced rates under the Program is limited to a single Lime rider account and is not transferable across accounts or for use by other riders under your account. You may not combine Lime Access reduced fares with Ride Pass or other discounts and promotions. Any fraudulent or illegal use of the Program or violation of these terms and conditions may result in removal from the Program, termination of your Lime account, or other actions taken by Lime at its sole discretion.
You may only use your Lime account, including access to reduced rates under the Program, for personal transportation and not for business or commercial purposes. Lime reserves the right to apply additional limitations to the use of the Program.
All Lime riders must comply with applicable laws and regulations governing use, riding, and parking of Lime vehicles. Failure to do so may result in fines, fees, account suspension, or other penalties.
