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Lime + Uber

Smart Urban Mobility Whenever You Need It

Unlocking your next Lime-S electric scooter just got easier

GET THE FAQs

Find A Scooter In-App

Whether you use your Lime app or your Uber app, simply pull open the map to find an electric scooter near you.

Scan Code To Unlock

To unlock your scooter, simply scan the QR code using your Lime or Uber app, or manually enter the 6-digit vehicle identification number.

Ride Responsibly

No matter where you're headed, get there safely by wearing a helmet when you ride and always respecting traffic laws.

FAQs

How It Works

  • Must have valid US driver’s license
  • Must be 18+ years old
  • Must wear a helmet
  • Follow all traffic laws
  • Ride within the speed limit

To find a Lime scooter, simply open the Uber app or the Lime app, then tap Ride at the top of your screen and select Bike & Scooter (Uber app only). In both cases, you’ll automatically be taken to a map screen showing all available scooters near you.

To unlock a Lime electric scooter, simply scan the QR code in-app or manually enter the 6-digit vehicle code located beneath the QR code.

Lime scooters can be ridden on streets, in bike lanes and on bike paths. Abide by all traffic laws and do not ride your scooter on the sidewalk. Please refer to our safe scooter riding tutorial here.

Kick start to get it up to speed first, then press on the throttle near your right thumb to accelerate. Familiarize yourself with the speed first. To ride safely, squeeze the brakes to slow down when needed.

Lime scooters can be parked anywhere it is safe to park a bicycle. Do not block sidewalks, service ramps, bus stops or shop entrances. Please refer to our proper parking tutorial here.

To lock your Lime scooter, first ensure that the kickstand is down and the scooter is properly parked, then simply tap "End Ride" in the app. After completing your ride, the app will provide you with a trip summary.

Pricing and Payment

Lime charges a fixed rate to unlock a vehicle and then per minute as you ride. Rates and promotions may vary by city, day of the week and time of day. Please refer to your Lime app for exact costs by tapping on a vehicle on the map.

Parking in clearly marked No Parking areas may incur a monetary fine.

Safety

Before riding, do a quick inspection. If you see wires hanging or other signs of visible damage, please report in-app or inform customer service at support@li.me (or text us at 1(888)-LIME-345). Please choose a different vehicle.

Wear a helmet, it’ll keep you safer out there as you zip through the streets. Lime requires all riders to wear a helmet.

As with any vehicle, you must follow all local traffic laws for your own safety and that of others. Ride only where legally allowed.