Lime Guidelines for Service of Legal Documents and 3rd Party Data Requests
The following guidelines are intended to inform private parties, including civil litigants and criminal defendants, about the legal process for seeking records from Lime. These are merely guidelines, and this information may change at any time.
These guidelines do not apply to law enforcement requests or user privacy requests.
For user privacy requests, we recommend Privacy Portal.
- For law enforcement requests, we recommend browsing:
What is Lime and what records do we have?
Lime is a technology company that has developed an app that provides users (riders) with access to transportation rentals. More details about our services are available here. We store, use, and maintain information as described in our Privacy Statement and our Terms of Use.
Where does Lime accept service of legal documents?
U.S.
We generally require that all legal documents (including complaints and subpoenas) be served on our registered agent for service of process. Our registered agent is CONTINENTAL Corporate Services, Inc. (CCS Global Solutions, Inc.). The information about registered agent addresses in each state is available here.
Our registered agent will accept service only if the entity to whom the document is directed matches the name of the entity registered with the Secretary of State (e.g., “Neutron Holdings, Inc.”), and our agent is authorized to accept service on behalf of that entity. Our acceptance of legal process does not waive any legal objections we may have and may raise in response.
Outside the U.S.
Outside the U.S., documents should be directed to relevant entities. A copy of the request should also be emailed to [email protected]
In the European Economic Area (EEA) , Switzerland or the United Kingdom
Country | Lime Affiliate | Address |
Austria | Lime GmbH | C/O Garger Spallinger Rechtsanwalte GmbH, Biberstrasse 22, A-1010 Wien |
Belgium | Lime Network | Avenue Louise 65, box 11, 1050 Brussels, Belgium |
Bulgaria | Lime Technology EOOD | C/O Djingov, Gouginski, Kyutchukov & Velichkov 10 Tsar Osvoboditel Blvd. 1000 Sofia Bulgaria |
Croatia | LIME MOBILITY d.o.o. | C/O Law Firm Vedris & partners Ozaljska 136, HR - 10 000 Zagreb, Croatia |
Cyprus | Lime (Cyprus) Company Ltd. | 28 Octovriou, 261 VIEW POINT TOWER 3035 Limassol Cyprus |
Czech Republic | Lime Network s.r.o. | DELTA Legal Na Prikope 988/31 110 00 Prague 1 Czech Republic |
Denmark | Lime Technology ApS | C/O DLA Piper Denmark Law Firm P/S Oslo Plads 2 DK-2100 Copenhagen, Denmark |
France | Lime SARL | 3 Rue Taylor, 75010 Paris |
Finland | Lime Technology Oy | c/o As.ajotsto Castrén & Snellman Box 233 00131 Helsinki, Finland |
Germany | LimeBike Germany GmbH | Vulkanstraße 13, Tor 4S 10367, Berlin, Germany |
Greece | Lime Transportation Technology, LLC | 65, Kifissias Avenue, GR-15124 Marousi |
Hungary | Lime Technology KFT | ℅ AccountantZ Kft 1092 Budapest Ráday utca 9 fsz. 8. Hungary |
Italy | Lime Technology S.R.L. | PIAZZA TRE TORRI 2 CAP 20145, Milano, Italy |
Ireland | Lime Electric Ireland Limited | 6th Floor, South Bank House, Barrow Street, Dublin 4, D04TR29, Ireland |
Norway | Lime Norway AS | c/o EconPartner AS, Postboks 2006 Vika, 0125, Oslo, Norway |
Netherlands | Lime Network B.V. | Kingsfordweg 151, 1043GR, Amsterdam, The Netherlands |
Poland | Lime Technology sp. z o.o. | ul. Tytusa Chałubińskiego 8, 00-613 Warszawa, Poland |
Portugal | Neutronnet SA | Palácio Sottomayor, Rua Sousa Martins, Nº 1, 1º Esqº, 1069-316 Lisboa, Portugal |
Romania | LIME TECHNOLOGY NETWORK S.R.L. | No. 22 Tudor Vladimirescu Blvd., Floor 5, Building Green Gate Offices, room 516, Campus 17, District 5, Bucharest, Romania |
Spain | Lime Technology SL | Serrano 41, 4a planta, 28001 Madrid, Spain |
Sweden | Lime AB | C/O Servando Bolag AB Box 5814, 102 48 Stockholm Sweden |
Switzerland | LimeBike Switzerland AG | c/o Centralis Switzerland GmbH Kanzleistrasse 18 8004 Zurich |
United Kingdom | Lime Technology Limited | C/O DWF Company Secretarial Services Limited 1 Scott Place 2 Hardman Street Manchester M3 3AA United Kingdom |
Outside European Economic Area (EEA)
Country | Lime Affiliate | Address |
Australia | LIME NETWORK PTY LTD | Level 5 , 600 Bourke Street, Melbourne, Victoria 3000 |
Brazil | LIME TECHNOLOGY ALUGUEL DE PATINETES LTDA | Rua Batalha do Pirajá 155, Lapa de Baixo, 05065-120 São Paulo |
Canada | LIME TECHNOLOGY INC. | 1133 Melville St, Suite 2700, Vancouver, British Columbia, V6E 4E5 |
Chile | Lime Chile SpA | Avenida Apoquindo 3885, Piso 18 (Floor 18), Las Condes, Santiago Chile |
Israel | Lime Network Ltd | 3 Hayeted Street, Tel Aviv, 6816936, Israel |
Japan | Lime K.K. | c/o TA LAWYERS GKJ, Shiroyama Trust Tower, 4-3-1 Toranomon, Minato-ku, Tokyo 105-6009 Japan |
Malaysia | LIME MALAYSIA SDN. BHD. | Boardroom Services - 170-9-01 Livingston Tower, Jalan Argyll, 10050 Penang, Malaysia |
Mexico | Lime Network, S. de RL | Calle Guillermo Gonzalez Camarena No. 1600, 6B, Centro de Ciudad Santa Fe, Álvaro Obregón, 01210 Ciudad de México, México |
New Zealand | LIME TECHNOLOGY LIMITED | c/o William Buck (NZ) Limited, Level 4, 21 Queen Street, Auckland, 1010 |
Qatar | Lime Mobility QFZ LLC | Business & Innovation Park Unit No. 1211 , Wing 1, Level 2, Building 1, Street 504, Zone 49, Doha, Qatar |
United Arab Emirate | Abu Dhabi: LIME TRANSPORTATION SERVICES LIMITED Dubai: LIME ELECTRIC SCOOTERS RENTAL SINGLE OWNER L.L.C | 2427ResCo-work02,, 24th Floor, Al Sila Tower, Abu Dhabi Global Market Square, Al Maryah Island, PO Box 12866, Abu Dhabi United Arab Emirates Al Goze Industrial Third, 359-0, Sheikh Zayed Road, Al Quoz, Dubai. |
Vietnam | LIME TECHNOLOGY VIETNAM LIMITED | 10th Floor, The Nexus Building, 3A-3B Ton Duc Thang, Saigon Ward, Ho Chi Minh City, Vietnam. |
Our acceptance of incoming mail or legal process does not waive any legal objections we may have and may raise in response.
What legal process does Lime require before providing data to private parties?
U.S. Requests
We generally require a valid subpoena issued in accordance with applicable law before we can process private requests for information. We require non-law enforcement subpoenas to be served through our registered agent for service of process.
What form of requests does Lime require, and how are requests processed?
We review each subpoena or data request for factual and substantive validity, and will reject requests that are not factually and substantively valid. Among other things, we require requests to be narrowly tailored, and will reject overly broad, vague, or unduly burdensome requests. Before making a request, please check to see if the information sought is publicly available.
In order to make sure your request is valid, we ask for the following:
A sufficiently narrow/defined time period, and the specific data requested within that time period
A specific identifying reference (i.e., you must uniquely identify a user or another person, ideally by more than just a name)
Your contact information (i.e., name and email address and/or phone number)
When we determine that we are required by law to disclose data, we will search for and disclose data that we are reasonably able to locate and retrieve.
Note: We will not respond to emergency requests received from non-law enforcement officials. Non-law enforcement officials aware of an emergency situation should immediately and directly contact local law enforcement.
Does Lime provide a certificate of authentication or expert testimony?
We may provide a certification from our records custodian but are generally not able to provide in-person or expert witness testimony.