Parking karma

As part of Lime’s commitment to safe and considerate parking, we’ve introduced an exciting new program to improve parking compliance in streets across Auckland.

The New Zealand-first program, which launched this April, places ambassadors or “wardens” in busy e-mobility areas such as Queen St, Britomart and Wynyard Quarter to monitor how riders park their vehicles. They then reward those who’ve parked correctly with ‘Good Parking Notices’, time off their next ride and more.

“Responsible parking is an incredibly important part of making sure our service works for everyone who uses our streets. We know most of our Auckland riders park responsibly and we want to thank them. Introducing parking wardens enables us to reward our customers and help them better understand what constitutes responsible parking, and why it’s so essential to ensure our service is inclusive,” said Hugo Burt Morris, General Manager at Lime ANZ.

Small business love

Parking correctly not only impacts rider experience, allowing the next person to find and operate our vehicles with ease, but it also affects local businesses. Incorrectly parked vehicles can block store entrances, signage and pathways, potentially reducing customer access.

To show our commitment to lifting up local businesses, Six Green Ticket prizes were up for grabs that included a $150 voucher for Khu Khu, a locally-owned vegan Thai eatery.

The more you know

As well as rewarding respectful e-scooter and e-bike parking practices, this initiative aims to help educate – or remind – riders about the ins and outs of considerate parking, such as:

• Park to the side of footpaths, without blocking businesses or emergency exits.

• Never park in the middle of footpaths, cycleways or on the road in a way that would hinder pedestrian traffic or on the corner of an intersection.

In April, Lime has also hosted their famous First Ride Academies at Wynyard Quarter and Commercial Bay to teach new riders or visitors to Auckland how to safely operate and park a Lime e-scooter or e-bike. Attendees also received a discount on their next ride.

To further help ensure its e-scooters and e-bikes are parked responsibly, Lime has several other measures in place, including an end-of-trip photo that is monitored by a local team; issuing $50 fines to those who mispark and banning repeat offenders from using its service; and rapidly (i.e. within an hour) removing any vehicles reported as parked inconsiderately.

With our Lime Parking Warden Program “increased foot patrol also lets us correct any incidents of misparking in a time-efficient manner, to make all journeys more efficient and enjoyable for all,” adds Morris.

Lime in Auckland

Since Lime launched in Auckland in 2018, nearly 800,000 riders have taken almost 5 million trips on Lime vehicles, saving up to 3000 metric tons of carbon emissions. In 2023 alone, riders have traveled over 7 million kilometres and taken 1.4 million rides. saving over 560 tons of carbon emissions. For more information about Lime’s offering in Auckland as well as safety tips, go to https://www.li.me/en-au/locations/auckland