Lime E‑Scooter in Hamburg
E-scooters have only been around in Hamburg for a few years. But that's no excuse for not knowing the traffic rules. You can find the most important rules here and in your Lime app. Please follow these rules to stay safe on the road and save your wallet from fines. #ridegreen #ridesafe
Here's how to park correctly
Help us keep the streets of Hamburg safe and accessible for all.
How to park in the virtual parking spots 🅿️?
In some areas of Hamburg you can only park where you can see the blue parking symbol 🅿️ in the app.
Park your e-scooter in a way it is shown right next to the blue parking symbol 🅿️ in the Lime app. You can end your ride there.
How to park correctly on the sidewalk?
In places where there are not yet zones with designated parking spaces, you can park on the sidewalk as long as you follow the parking rules:
Always obey to the StVO (street traffic regulation)
Park parallel, at the edge of the sidewalk.
Leave at least 1.60 m of sidewalk width clear.
Do not park towards the walls of the houses, as they serve as orientation for visually impaired people.
When parking on the sidewalk, also keep in mind the following:
Pay attention to the no parking zonesThe red coloured zones in your Lime app are no parking zones. You will not be able to complete your ride here. It's best to check the app just before you rent to see if your destination is in a no-parking zone and plan your ride accordingly. Don’t leave the vehicle in the no parking zones, marked red in the app to avoid receiving a fine.
Make sure you ace the end-trip photo 📸
You have to take a photo of the parked vehicle to end the ride. We review all photos to check whether you parked your e-scooter in line with the rules.
We will check the photo you took to make sure you parked the scooter properly. If you have not parked properly or left the vehicle in the no parking zone, you will receive a one-off warning. If your parking behaviour does not improve after this, we will have to charge you a penalty fee.
If you are fined repeatedly, we reserve the right to suspend your account.
If you find a vehicle that is illegally parked, please use Scooter-Melder website (scooter-melder.de) or reach out to Lime customer support.
You can find Lime's contact information on the stickers on our e-scooters.