Business travelers are increasingly relying on electric scooters to cover last mile urban transportation. That’s according to Certify’s Q2 SpendSmart Report, which analyzes over 10 million travel expenses submitted every quarter.
“Two quarters ago we started seeing them turn up,” said Certify CEO Bob Neveu. “Now we’re seeing it more and more. Some business travelers are jumping on [electric scooters] for the last 10 to 20 blocks, what we call the last mile.”
While the shift towards micromobility appears evenly dispersed across the region, a clear preference for operators is beginning to emerge. Lime collected 57.5% of all receipts in Q2 of 2019 - more than 25 percentage points ahead of its nearest competitor.
Lime scooters’ 4.9-star rating also placed the company atop the customer satisfaction leaderboard during the same 3-month period.
“It’s been clear for a long time that business travelers preferred Uber and Lyft to taxis,” continued Neveu, “but the rise of on-demand food delivery and scooter services really underscores how important convenience is to the business travel community.”