Download App

Rules to Ride

US - Rules to Ride

Last Updated: January 24, 2025

In addition to the rules and obligations set forth in the User Agreement, by using our Services, you accept and agree to abide by these Rules to Ride, which we may revise, at our sole discretion, from time to time and without prior notice. Failure to do so may result in fines, penalties, or suspension or termination of your account. Any capitalized term not defined herein shall have the meaning set forth in the User Agreement.

  1. Requirements to Use Lime Vehicles

  • You are not permitted to operate our vehicles under the influence of alcohol, drugs, or any other substance that could hinder your ability to operate a vehicle safely.

  • Our vehicles are for one rider only. You may not carry a passenger, child, or animal with you on the vehicle.

  • You are at least 18 years old and possess a valid license, where required.

  • You are able to operate our vehicles in a competent and safe manner and confirm that:

    • You know how, and are physically able, to use our vehicles safely and with care.

    • You will not use a vehicle if you have a condition that affects your ability to ride safely (e.g. impaired balance)

    • You will not carry any items unless properly and safely secured in a vehicle basket.

    • You will not use any mobile device while riding a vehicle. Do not text or call while riding and safely pause your ride before doing so.

  • You understand that adverse weather and road conditions (rain, snow, ice, etc.) may impact handling and braking and you will adjust your riding behavior accordingly. You will use caution if riding at night. You agree not to ride, or end your ride safely, if you feel unsafe at any time.

  • Be aware of cars, bikes, scooters, and pedestrians at all times and exercise caution when riding in areas shared by others.

  • At the end of your ride, you must park the vehicle upright in the designated areas in the Lime App, ensuring it does not obstruct access or traffic.

  • You have viewed, understand, and agree to abide by Lime’s How to Ride and local rules, which are available in your Lime App Safety Center.

  • While we do our best to educate you on local laws governing how to use our Services, you have familiarized yourself with local rules (speed limits, helmet laws, parking rules, areas where riding is restricted or banned, etc.), which you agree to follow. Don't use our Services where or when prohibited. You are responsible for obeying all local traffic rules, regulations, and posted signs.

  1. Rules on Helmets

  • Wearing a helmet (preferably Snell, CPSC, ANSI or ASTM-approved) is highly recommended any time you use our vehicles. Your helmet should be sized, fitted and fastened per manufacturer instructions.
  • Helmets and other protective gear may reduce the risk or severity of injury but are not guaranteed to prevent personal injury.
  • Where helmets are required, you must wear one to use our Services.
  • If you choose not to wear a helmet and are injured as a result, you assume all risk and we are not responsible.
  1. Safety Checks

  • Before riding a Lime vehicle, perform a safety inspection, including all of the following:

    • Test the brakes by squeezing each one and rocking the vehicle back and forth. The vehicle should not move.

    • Inspect the vehicle for damage or cracks (body, frame, fork, wheel, fender, etc.).

    • Check to ensure the vehicle’s tires are properly inflated.

    • Check to ensure the head and tail lights are operational and reflectors are secure.

    • Confirm that the seat, pedals, and basket(s), if any, are securely attached and properly adjusted.

    • Check the battery life remaining and confirm it is sufficient to reach your destination.

  • If you notice any any signs of damage or need for maintenance during your safety inspection DO NOT use the vehicle.

    • Please immediately report these to us by submitting a request via our Help Center or in your Lime App Help menu and reserve a different vehicle.

    • If you notice something during your ride, stop your trip as soon and as safely as possible.

    • If you don't report damage you encounter, it may be attributed to you and you may be held responsible for any associated costs.

  1. Prohibited Uses.
  • You are prohibited from using our vehicles for any unlawful purpose or operating unsafely or in any manner not intended such as off-roading, racing, stunt or trick riding, through standing water.
  • You may not use our vehicles for hire or reward or any commercial use (such as ride share or delivery).
  • You may not allow others to access our Services using your account, except by utilizing Group Ride where available.
  • Do not tamper with or vandalize our vehicles or their components, or attempt to gain unauthorized or fraudulent access to our Service.
  1. Weight Limit.
  • The maximum weight load, including your weight and all items you may be transporting, should not exceed:
    • Lime Gen 4 ebike- 265 lbs (120 kg)
    • Scooter/Seated Scooter- 220 lbs (100 kg)
    • LimeBike/LimeGlider- 320 lbs (142 kg)
  • The maximum weight for cargo should not exceed:
    • Lime Gen 4 ebike/LimeBike/LimeGlider front basket- 15 lbs (7 kg)
    • Seated Scooter rear basket- 19 lbs (8.7 kg)
    • LimeBike/LimeGlider rear basket- 30 lbs (15 kg)
  1. Replacement Cost

If you damage a vehicle or the vehicle is considered lost or stolen under the terms of our User Agreement, you will be responsible for the associated costs. The replacement cost of a Lime vehicle is up to $1,500.