US - Rules to Ride Mopeds
Last Update: March 1, 2021
In addition to the rules and obligations set forth in the User Agreement, when you use our mopeds, you are required to abide by the rules set forth in these Rules to Ride Mopeds, which we may revise, in our sole discretion from time to time and without prior notice. By using a Lime moped, you are deemed to have accepted and agree to abide by the rules set forth below. Failure by you and/or your authorized passenger, where applicable, to abide by these Rules to Ride Mopeds or any part of the User Agreement may result in fines, penalties, or suspension or termination of your access to use our mopeds or your Lime account. Any capitalized term not defined herein shall have the meaning set forth in the User Agreement.
- Requirements to use Lime mopeds
Before taking your first ride on our moped, you must complete our in-app moped safety training. You must operate the moped in accordance with the orientation received.
Before your first ride, you must provide photos of your driver's license (front and back) and a face scan so we can verify your scan matches the photo on your driver's license, your age, and that you have a valid license. We reserve the right to approve or deny (or rescind any previous approval for) your use of our mopeds.
You must be at least 21 years old and have a valid U.S. driver's license or a valid foreign driver's license and, if required, an international driving permit.
You must wear a Department of Transportation ("DOT ") compliant safety helmet at all times and where legally required in your area, other protective gear (e.g., eyewear, gloves, reflective jacket).
You may carry one authorized passenger in a moped, if permitted under local regulations. If you do so, you must indicate in the App that you are carrying a passenger. Your passenger is not permitted to operate the moped during your ride. You're responsible for ensuring your passenger is at least 18 years old, wears a legally compliant helmet, comply with applicable laws, rules and regulations applicable to passengers of mopeds in the applicable jurisdiction, and have an opportunity to read Lime's Privacy Notice before your trip. You assume full and complete responsibility and liability for yourself and for your passenger, including all related risks, dangers and hazards. For the avoidance of doubt, you are solely responsible for any damage or injury to your passenger.
You must maintain a good driving record. You agree that you will not ride a moped, and will promptly notify us, in the event that your driver's license is suspended, revoked or invalid or if you are convicted of driving under the influence of drugs or alcohol or while intoxicated, of reckless driving, or driving more than 20 miles per hour over the legal speed limit.
You understand that we may, at our sole discretion, carry out checks such as but not limited to an identity check and/or motor vehicle check on you (and re-run such checks, pursuant to applicable law) to ensure you meet, and continue to meet, these eligibility requirements. We reserve the right to terminate your account at any time, without notice, if your driver's license is suspended, revoked, invalid or if you are convicted of driving under the influence of drugs or alcohol or while intoxicated, of reckless driving, or driving more than 20 miles per hour over the legal speed limit. Subject to the terms of the Privacy Notice, by providing a photo of your driver's license to us, you grant us permission to obtain your information from third parties to decide whether or not you are eligible to use a moped under the User Agreement and these Rules to Ride Mopeds. We may pass your personal information to our service providers to carry out such identity and/or motor vehicle checks, and those service providers may keep a record of any search that they conduct.
You must be able to operate our Products in a competent manner. This means, you must know how to use them and are physically able to do so. You understand that adverse weather conditions can impact safety and you are able to respond accordingly (like adjusting your braking distance in the rain, for example). This may also mean not using certain Products at all.
Lime mopeds have a maximum speed of 28 miles per hour. Only ride Lime mopeds on streets within its respective speed limits. While we do our best to educate you on local laws governing how to use our Services, please ensure that you have familiarized yourself with these laws as well, which you must follow when you use our Services. Don't use our Services in prohibited areas, and make sure you understand and obey the laws on sidewalk use, traffic, and parking. You are responsible for abiding by the local traffic rules and regulations.
You will comply with the Suspension Policy and the Fines Policy.
- Rules on Helmets
You (and your passenger, if you have one) are required to wear a DOT-compliant helmet when using our mopeds, and where required by applicable laws, other protective gear (e.g., eye protection, gloves). Helmets should be sized, fitted and fastened per manufacturer instructions. In some locations, we may provide you and your passenger each a helmet in the helmet box on the moped as part of the Services and which are compliant with applicable laws in the relevant location. Helmets and other protective gear are not guaranteed to prevent personal injury. If you choose not to wear a helmet and are injured as a result, we are not responsible.
- Safety Checks
You shall perform a safety inspection on the Product before each use, including all of following:
Did you check its general condition (body, frame, wheels, tires, etc.)?
Are the brakes, lights, signals, and mirrors in good working order?
Is the seat properly attached?
Is the battery charged?
Is there any other sign of damage, unusual or excessive wear or is maintenance needed?
Are the helmet(s) in the helmet box?
Something could have happened to the Product since its condition was last checked, and we rely on you to inspect the Product before each use, and report any suspected issues. If you notice any issues identified above, or any others, during your safety inspection DO NOT use the Product. Please immediately report these to us by submitting a request via our Help Center and reserve another Product instead. If you notice something during use, stop your trip as safely as you can and as soon as possible. If you don't report these issues, we may have to attribute them to you, including holding you responsible for any associated costs, so please tell us if anything you see doesn't look right.
- Prohibited Uses.
You are prohibited from using our Services or Products for any unlawful purpose or in any unsafe way, including in the ways we describe in Section 6 of the User Agreement (Be Safe When Using Our Products!). Please read that Section carefully.
In addition to the prohibited uses applicable to all our Products set forth in the User Agreement, mopeds shall not be used as follows: (1) by anyone not wearing a helmet, (2) to "lane split" in moving traffic (riding between lanes of traffic or parking in order to pass), (3) to ride in a designated bike lane, (4) to transport animals of any kind or nature, and (5) on sidewalks, bike lanes, green spaces, major bridges, or highways.
- Returning a Moped
You can return a moped in any legal parking space that is and will remain legal for 24 hours after the rental within the approved area of use (check your App to know where that is).
Do NOT park your moped in the following spaces:
Within 24 hours of street cleaning
Within 15 feet of fire hydrants
Within 2 feet of the nearest vehicle
Sidewalks and other pedestrian areas
Temporary no parking zones, no standing zones, truck loading, or tow-away zones
Spaces for veterans and expectant mothers
Privately owned parking lots, garages, and other similar facilities
- Weight Limit
The weight limit for mopeds is 357 pounds (unless otherwise stated). This maximum weight includes you, your passenger, and items placed or carried by you.
- Replacement Cost
If you damage a moped (or helmet) or if the moped (or helmet) is considered lost or stolen under the terms of our User Agreement, you will be responsible for the associated costs. The replacement cost of a moped is up to $4,000. The replacement cost of a helmet is up to $100.
- Violation and Suspension
Failure to comply with any rules that apply to riding Lime mopeds may result in fines, fees, or temporary suspension, indefinite suspension, or permanent suspension of your Lime account as set forth in our User Agreement, in the Suspension Policy, and/or the Fines Policy.