US - Rules to Ride Bikes
Last Updated: March 1, 2021
In addition to the rules and obligations set forth in the User Agreement, when you use our bikes, you are required to abide by the rules set forth in these Rules to Ride Bikes, which we may revise, in our sole discretion from time to time and without prior notice. By using a Lime bike, you are deemed to have accepted and agree to abide by the rules set forth below. Failure to abide by these Rules to Ride Bikes or any part of the User Agreement may result in fines, penalties, or suspension or termination of your account. Any capitalized term not defined herein shall have the meaning set forth in the User Agreement.
- Requirements to use Lime bikes
You must be the only user of our Services. You may not have a passenger or animal on a bike.
You must be at least 18 to use a bike.
You must be able to operate our Products in a competent manner. You know how to use them and are physically able to do so. You understand that adverse weather conditions can impact safety and you are able to respond accordingly (like adjusting your braking distance in the rain, for example). This may also mean not using certain Products at all.
While we do our best to educate you on local laws governing how to use our Services, please ensure that you have familiarized yourself with these laws as well, which you must follow when you use our Services. Don't use our Services in prohibited areas, and make sure you understand and obey the laws on sidewalk use, traffic, and parking. You are responsible for abiding by the local traffic rules and regulations.
- Rules on Helmets
We recommend that you wear a helmet any time you use any of our bikes, preferably Snell, CPSC, ANSI or ASTM-approved. It should be sized, fitted and fastened per manufacturer instructions. Helmets and other protective gear are not guaranteed to prevent personal injury. Helmets are required by law in some areas, so definitely wear one if those laws apply to you. If you choose not to wear a helmet and are injured as a result, we are not responsible.
- Safety Checks
You shall perform a safety inspection on the Product before each use, including all of following:
Did you check its general condition (body, frame, wheels, tires, etc.)?
Do its brakes and lights work?
Are the seat, pedals and basket properly attached?
Is the battery charged?
Is there any other sign of damage, unusual or excessive wear or is maintenance needed?
Something could have happened to the Product since its condition was last checked, and we rely on you to inspect the Product before each use, and report any suspected issues. If you notice any issues identified above, or any others, during your safety inspection DO NOT use the Product. Please immediately report these to us by submitting a request via our Help Center and reserve another Product instead. If you notice something during use, stop your trip as safely as you can and as soon as possible. If you don't report these issues, we may have to attribute them to you, including holding you responsible for any associated costs, so please tell us if anything you see doesn't look right.
- Prohibited Uses.
You are prohibited from using our Services or Products for any unlawful purpose or in any unsafe way, including in the ways we describe in Section 6 of the User Agreement (Be Safe When Using Our Products!). Please read that Section carefully.
- Weight Limit.
Unless otherwise stated, the weight limit for bikes is 300 pounds, and the weight limit for cargo in a bike's front basket is 15 pounds. This maximum weight includes all items carried by you.
- Replacement Cost
If you damage a bike or if the bike is considered lost or stolen under the terms of our User Agreement, you will be responsible for the associated costs. The replacement cost of a bike is up to $1,500.